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Returns Terms and Conditions

Thank you for shopping with us! We hope you love your purchase, but if you’re not completely satisfied, we’re here to help. Please read our returns policy below:

Eligibility for Returns

• Items must be returned within 28 days of receipt.
• Products must be unworn, unused, and in their original condition, including tags and packaging.

Return Process

1. Contact our customer support team above to initiate a return and receive further instructions.
2. Package your items securely to avoid damage during transit.
3. Use the provided return label (if applicable) or arrange shipping with a reliable carrier.

Shipping Costs for Returns

• Unfortunately we are unable to offer free returns.
• Returns are at the customer’s expense unless the item is faulty or incorrect.
• A fee of £3.95 will be deducted from your refund.
• To initiate a return, please contact us to request a returns label.
• If you would prefer to use a courier of your choice, we recommend using a tracked shipping service to ensure the safe return of your item(s).

Refunds

• Refunds will be processed within 7 business days of receiving your return and inspecting the item(s).
• Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or card issuer to process the refund.

Exchanges

• We do not currently offer direct exchanges. If you’d like a different item or size, please place a new order and return the original item for a refund.

Damaged or Faulty Items

If you receive a damaged or faulty item, please contact us immediately with your order details and photos of the issue. We’ll work to resolve this as quickly as possible.

For further questions or concerns, please contact us above.

Thank you for supporting our small business!